Shipping conditions

When will my order be processed?

We want to ensure you receive your order as quickly as possible. Please be sure to select the correct model and color when ordering, as we cannot change them. Once an order is placed in our system, it cannot be changed or canceled.

Shipping Times >> Priority shipping after payment.

All orders are processed and shipped from our warehouse. Please understand that order processing times may be longer during holidays and promotions.

Shipping Confirmation

Once your order has shipped, we will immediately send you a shipping confirmation email. You can track the status of your package via the link in the email. Shipping costs depend on the package's weight and delivery address. Customs fees and taxes for all international orders are the customer's responsibility.

Tracking

As the recipient, it is your responsibility to track your order and submit any necessary documentation to customs or the carrier. Otherwise, if your order is marked as returned to sender or is not delivered due to the recipient's inability to track the shipment or submit the necessary documents or notifications to the carrier, we will not be able to process any refunds or free exchanges, and you may need to place a new order.

Delivery

Local customs authorities may require additional documentation and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered by your local post office or carrier. Depending on your location, most orders will be delivered by your local postal service, so your package will arrive by regular mail. If you are not at home, the postal service may leave a pickup notice with information on how and where to collect your package.

Taxes and Fees

Upon arrival in the destination country, customs duties, taxes, and related fees may apply. These fees are determined by the destination country's customs authorities.

These fees and charges are the responsibility of the recipient and are not covered by our services. For more details on these fees, please contact your local customs authority.

Customs and Regulations

It is your responsibility to check your local postal regulations to determine which items are prohibited, as we are not responsible for items not accepted by a particular country.

Foreign Currency Transaction Fees

If your credit card account is not denominated in U.S. dollars, the actual exchange rate may differ from the one displayed on our website. You may also be subject to foreign currency transaction fees. These fees are determined by your bank based on its pricing and transaction fee policies. We are not responsible for the exchange rate of any fees your bank or card issuer may charge. For more details on foreign currency transaction fees, please contact your bank.

Our store prices are displayed in your local currency but will be settled in USD at checkout. All transactions are settled in USD at the checkout page via PayPal or Stripe.

Cancellations/Modifications

If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we're very efficient!). Once your order has been processed by our warehouse, we cannot make changes.

Please note that orders already packaged or shipped cannot be cancelled.